![]() Once you cancel your plan, you can undo that cancellation request and reactivate your plan any time before your renewal date. Resubscribe or reactivate your subscription To access them, you must subscribe to a plan with cloud recordings within the 30-day time period. These cloud recordings will be permanently deleted 30 days after cancellation. You’ll receive an email confirming the change.īy canceling your paid subscription, you will lose access to your cloud recordings. In the dialog window, click Confirm Your Cancellation, to confirm.Note: If it says Contact Sales instead of Cancel Subscription, you will need to contact Zoom Sales or your Account Executive to have the plan canceled. Under the Current Plans tab, find the plan you want to cancel and click Cancel Plan to stop your subscription's automatic renewal.In the navigation menu, click Account Management then click Billing.How to cancel a Pro (paid) subscriptionĬancellations become effective as of your next renewal date, and your services will continue until the end of your current subscription term. Note: If you have a Basic (free) account, you can only delete your account because you don't have a subscription. Account owner, admin, or a custom role with billing privileges. ![]() Prerequisites for canceling your Zoom subscription ![]() ![]() Resubscribe or reactivate your subscription.How to cancel a Pro (paid) subscription.Learn how to cancel your subscription in the new billing experience. Starting July 17, 2023, certain account owners and admins will notice a dedicated Plans and Billing section within their ADMIN menu. ![]()
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